Returns & Exchanges
At Peace Coffee, we want you to love your brew; if you are not satisfied with your purchase, we offer easy returns on equipment and quality guarantees on our fresh-roasted beans.
Return Process
- 1.Check Eligibility
Ensure your coffee gear is in its original packaging or report any issues with coffee freshness within 30 days of your purchase date.
- 2.Contact Our Team
Email our customer support group with your order number and the reason for your return to receive a Return Authorization number.
- 3.Package Your Items
Securely pack the items being returned, including the original packing slip, and affix the provided shipping label to the outside of the box.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, we will issue a refund to your original payment method within 5 to 7 business days.